“Creating Unity, Amidst Diversity” – I first came across this phrase at fifteen when I was appointed a Youth Ambassador for Northern Ireland in the USA at the Ulster Project, a cross-cultural program designed to build relationships between Protestants
and Catholics in Northern Ireland. The project was created in response to the historical conflict between the two religious groups with the aim to bridge their divide by inviting dialogue about their differences and building relationships.
That is when I started to develop what is now my passion for dispute resolution outside of court. I strongly believe in the
benefits of collaborative negotiation, engaging in mediation and other ADR processes, which involve a better use of
resources by de-escalating tension between the parties to explore a workable and mutually beneficial solution to their conflict.
I am warm and collected with strong interpersonal skills and ability to create empathy in person and online, which allows the parties to feel relaxed and cooperative. I appreciate the importance of understanding different personalities and to avoid a
one-size-fits-all approach to negotiation in the mediation process.
I believe that the role of a mediator is much more than that of a messenger between the aggrieved parties. Instead, it involves the need for a pragmatic understanding of what is needed by the parties in an often very difficult and emotive process, to engage with and where appropriate, to challenge the parties to assist them with reaching the right agreement and not just any agreement.
MOTTO:
“The word impossible does not exist in my dictionary but if I ever do come across it,
it only means that I haven’t found the solution yet.”