ADR ODR International | Book Virtual Case Management

Book Virtual Case Management

Arbitration and Mediation Virtual Case Management

Our Services

Through our Arbitration and Mediation Virtual Case Management Services we can take the burden off your hands by assigning you a Virtual Hearing Manager.

He/She will be able to assist you with the following tasks:

1. Hosting the zoom call;

2. Managing the waiting room;

3. Ensuring strict confidentiality (i.e. locking the main hearing room, disabling chat and record functions);

4. Assigning and supervising breakout/retirement rooms;

5. Screen sharing documents if and when needed;

6. Supporting the mediator/arbitrator in all aspects of technology;

7. Being a single point of contact for the parties in the mediation/arbitration;

8. Helping troubleshoot the connection and online process before and during the mediation/ arbitration;

9. Liaising with the transcriber of an arbitration hearing;

10... and more, upon your request.

Overview

Why?

Everything we do is because we believe in ADR, ODR and bridging the gap between traditional face-to-face ADR and the digital world of ADR.

How?

In this rapidly digitalising world, you may be using programs like zoom more regularly. However, it is perfectly fine not to be comfortable with the use of zoom, computers or technology in general.

Perhaps, you would prefer to focus on one task at a time instead and giving it your all.

You may like the idea of documents appearing in front of you, like magic without moving.

You may wish to mediate/arbitrate without having to worry about how it all works.

If so, we are here to help you!