Areas of expertise
Accredited Civil and Commercial Mediator
ODR qualified mediator
Contractual disputes and workplace disputes
Country of Practice
United Kingdom
Languages
English
Professional Memberships
ADR ODR International Mediator since 2020
Professional Experience
A qualified solicitor in Employment Law, Victoria worked in top London firms before joining professional educator, BPP University, as an employment solicitor. She was Director of Pro Bono for over ten years delivering legal advice and education projects with a team of specialist lawyers and volunteer law students. As senior manager (including time as Associate Dean) she was often tasked with resolving workplace disputes and managing client and student complaints. Recognizing the mental health implications of legal disputes and keen to improve awareness and understanding of mental health, she became a Mental Health First Aider in 2017 and a trainer in 2019, rolling out the training at BPP University and external organizations, including the NHS.
Since February 2020 Victoria has worked as a consultant, running the Employment Legal Advice Network including playing a key role in the development of DRAW, a pro bono mediation service in London and delivering mental wellbeing training in the legal services sector.
Style & Approach
Victoria has an engaging style, seeking to gain the confidence of both parties whilst steering them purposefully through the mediation process in a supportive and productive manner.
Victoria has considerable experience of managing clients who need more support in the light of the impact of their dispute on their mental health.
