The Human
Touch Programme
Navigating Emotional Disputes
Overview
This Master Class will give qualified mediators insights on how to embody emotional intelligence and
conversational intelligence more effectively in their mediation practice.
Throughout this Master Class mediators can discuss their experiences and work on their
mediation skills with like-minded individuals.
The Master Class will give you:
- Knowledge about neuroscience
.
- A better understanding of how your mind
and body work.
- Tools to manage stress.
- Insights into the unconscious mind that
can come in the way of listening.
- The power of emotions and how to
navigate through this in all situations.
- Practice into listening and building that
heart connection.
- Greater insights on how to build and
retain trust.
- Practice the use of language to
stimulate healthy conversations.
- An opportunity to share and learn from
others.
Course Details
This 6-hour Master Class will be split into
three 2-hour sessions:
11, 18 and 25 October
Location:
Online via Zoom
Course Fee:
£200
Trainer
Tasneem Virani
BA (Psychology) MA, Fellow of CIPD and NCP
Organisational
and Leadership Coach,
Claris
Coaching Creator of
The Human Touch Programme™
Modules
Module 1: The Power of Emotions and the Mind
Emotions are assets and yet can affect us. Learn how the human brain processes emotions and the need for self-care in order to have a healthy mindset.
Module 2: Preparation before Mediation
Conversations are influenced by the way we think and feel. Gain insights into how our brain connects with memories, experiences and our biases, both conscious and unconscious.
Module 3: The Emotionally Intelligent Mediator
Meditors have a moral compass. Learn how to put emotional intelligence into practice.
Module 4: Building Trust with the Brain in Mind
Building and retaining trust is a key attribute for a mediator. Learn how neuroscience and the value of listening from the heart with empathy enables both parties to collaborate more effectively.
Module 5: The Power of Language
The way we speak and the way we are interpreted can offset the parties. Learn the power of using the right language and the right questions to stimulate a healthy conversation.
Taster Session
Join the Coaching Club, a 1-hour free
Webinar by Tasneem Virani.
Date for 2022: TBA
Contact Details
If you have any questions or would like further information,
please feel free to email us at:
info@adrodrinternational.com
Alternatively, you can call one of our experts on
+44 (0) 7823 663175.
