Jackie Elliman FRSA, FCIArb, FCIArb(Med)
To book, please contact ADR ODR International on
info@adrodrinternational.com.
Areas of expertise
Mediator with almost twenty years’ experience mediating a wide range of disputes, in particular, commercial, community, employment, and workplace mediations. I have particular expertise in working with creative practitioners and micro-businesses. As a qualified lawyer working in the not-for-profit sector, I have mediated breaches of contract, governance issues, IP cases, and employment and workplace disputes.
Country of Practice
UK
Languages
English
Professional Memberships
Accredited Mediator: Centre for Effective Dispute Resolution(CEDR) 2004
Diploma in Arbitration: Chartered Institute of Arbitrators (CIArb) 2006
Community Mediation training with Lambeth Mediation Service 2010
CEDR Workplace Mediation conversion course 2021
World Intellectual Property Organisation: IP Mediation training 2010
Mediation Panel Memberships: Civil Mediation Council; CIArb; WIPO; ADR/ODR.
Other Memberships: Fellow & former Trustee of the Royal Society for the Encouragement of the Arts, Manufactures & Commerce.
Professional Experience
Current employer, since 2002:
The Independent Theatre Council (“ITC”).
Job title:
Legal & Industrial Relations Manager (Part Time)
ITC is a management body with 400 members – performing arts companies and individual producers. I have used my mediation skills to mediate disputes, set up mediations for members, and act as parties’ representative in mediations. I also find myself using these skillls in advice work where queries often relate to disputes of various kinds, including employment issues, workplace conflict, contractual and Intellectual Property rights. I negotiated the inclusion of mediation clauses in ITC collective national agreements, something that has also become standard practice in the rest of the sector.
Previous employers:
I have worked for the theatre management bodies UKTheatre & SOLT, for Equity (the performers union), and ran my own business for several years, offering admin and marketing services to the creative industries. I qualified as a lawyer and as a mediator in mid-life, whilst working. Freelance clients ranged from small arts and media organisations to national bodies including the Heritage Lottery Fund, the New Producers Alliance, Birmingham Film & TV Festival, and the Crafts Council.
Mediation Style
A key strength is my ability to make the parties to a mediation feel comfortable. I aim to give them a strong sense of ownership of their mediation, right from the start. Since I tend to see both sides of an argument, I work to enable mediation parties to be able to do this too.
Disputes that I have helped to resolve have included reconciling the two Directors of a small company, who were ready to part ways and dissolve their company; settling a dispute over an accidental overpayment, which had been ongoing for five years and a redundancy payment dispute where it was alleged that the claimant had breached restrictive covenants in his contract.
Client Feedback
“Just a note to thank you for your most excellent mediation today. Your clarity, perception and steering was absolutely invaluable. You made the process entirely unthreatening, and both comprehensive and effective.”
“I have absolute confidence in endorsing Jackie Elliman’s skills as a mediator and would like to take this opportunity to say that my company .. has benefited enormously from her professional expertise.”
“I was persuaded by Jackie to enter into mediation and I have to say that it was the most useful way forward with the dispute that I had. The dispute was disruptive, painful and led to a significant loss of income. The mediation was facilitated … with empathy by Jackie.”
Other mediation related activity
Speaking about mediation
Independent Theatre Council: Conference speaker, with Charlotte Bence of Equity, on joint union/management body facilitation of dispute resolution meetings.
CIArb South East Branch: Seminar Panelist in an on-line Introduction to Mediation Nov 2021.
World Mediation Forum: Oct 2022, workshop presentation on Mediation and Social Change, based on my
blog thoughts (see below) on the metaphor of illness as a battlefield.
Writing about mediation
Published my thoughts, as a mediator, on the now frequently challenged view that illness should be approached as a battle. This article has appeared in various forms on the Civil Mediation Council website, in The Cancer Hive magazine and on the RSA website Can mediation transform the experience of illness? - RSA (thersa.org)
Organising events about mediation
I have organised, and chaired, several events at the RSA around the theme of Conflict Resolution, designed to raise awareness of mediation and to demonstrate the many ways in which it could have a key role to play in the RSA’s progressive vision for the future. I instigated and organised the first five items on the page accessed by this link https://www.thersa.org/search?search=mediation
