Ruwaydah's goal is to ensure that all parties to the mediation process leave the mediation arena with equally satisfactory outcomes. She firmly believes in active listening skills and confidentiality to gain the parties’ trust. Ruwaydah sees empathy or put in today’s evolving world and with the past covid pandemic- ‘digital empathy’, honesty, thoughtfulness and the ability to be seen to understand the feelings of others as key factors to successful mediations. She undertakes individual caucuses as well as joint sessions to ask the parties questions which will both, strike a balance between control and empathy as well as, enable them to articulate their underlying interests that drive their demands. 

As a barrister, Ruwaydah is often commended for her effective communication skills and is able to accommodate clients during evenings and weekends, upon reasonable, prior notice.